

Instead she asked if we wanted to check out? I didn’t tell that girl I wanted to check out in the middle of the night.

The rude Jamaicans with no empathy for someone who is sick could have told us to wait to speak to the manager the following morning. The mattress was switched and it was perfect. She even had us checked two other rooms to see which mattress was more comfortable. She didn’t hesitated to change the mattress for us. We asked if we could have the mattress changed because our room was more spacious fir me. Thankfully a nice gentleman and the amazing General Manager was kind enough to offer to move us to another room. I woke up in so much pain, I couldn’t move. I was crying because I didn’t want to get a spasm. My husband went to get another blanket and they told him that was the last one. When we got there on Thursday the 15th we found out the bed was too firm. Apparently she had no answers and couldn’t be bothered with me. Before we got there I called late at night because I just had a few questions. I started thinking they were discriminated against me because of my disability. Not sure how these Jamaican girls got the job. The Jamaican girl working the overnight shift was so rude on 12th or 13th of July. I tried telling them at the front office of my condition before I got there. Every muscles in my body will be contract and that causes difficulties breathing. If my lower back hurts I get something similar to a seizure (which I also suffer from) that’s call a spasm. I cannot sleep on the floor because my lumbar and sacrum got injured because of the accident. I have a rare neurological disorder which causes lots of issues with my body including nerve damages. I visited Florida for the first time in a few years for a function. Although this provides some encouragement, progress on the development is slow and disappointingly our room overlooked a builder's wasteland.Ġ.13km from Marco Polo Bistro & Lounge General Manager, Meredith I wished I could give a 5 star just because of you. It is situated only a few metres from the hotel.
CONTOUR DAY SPA PLUS
On the plus side, the external development has made some progress and a Mexican bar/restaurant named Tacocraft is a nice spot to visit in the afternoon or evening. On a cleanliness note, our room had a large dirty stain on the carpet which should either have been professionally cleaned or replaced before letting out to a customer.
CONTOUR DAY SPA PROFESSIONAL
I would also recommend hiring professional bar staff who welcome customers and are keen to serve them, rather than make you feel as if you are inconveniencing them. This was always something that was a signature of the Sheraton Suites experience in Plantation. The personal touch of hotel staff has also diminished and they now seem just to be doing their different jobs with very little customer engagement. The open area now resembles walking though an airport. People now just walk through those areas and out of the hotel, some with dogs and in large numbers, so there is no privacy left. I miss the intimacy of going to the bar and using the restaurant. However, I don't think the new open foyer, bar and restaurant area works. I will DEFINITELY be back.ġ.07km from Marco Polo Bistro & Lounge I have been coming to the hotel for 23 years and have always enjoyed my stays. The staff is great, so friendly and helpful. Lauderdale has to offer - and the Sawgrass Mills Outlet and about a 1/2 hour away from many other great places to see, do and eat.
CONTOUR DAY SPA FREE
6th - Free Breakfast - ok, because of covid, it is a take-away in a bag, but, umm - there are good selections to get you started on your day (biscuit with sausage/egg/cheese, cereals, coffee, tea, toast, bagels, boiled eggs, yogurt, muffins, juice) 7th - close to almost all of the great things that Ft. Wow, this really helped us to save and 5th - great full-sized kitchen (there is also a gym/fitness center) and free washer/dryers. 3rd - FREE ample parking!! 4th - huge Publix grocery store across the street. Because of covid, housekeeping doesn't come every day, but this wasn't an issue, you could get fresh towels, additional pillows and toilet paper from the front desk (easy-peasy). 2nd - Our suite was great, clean, well-appointed and well situated. She gave us lots of excellent recommendations for things to do, places to eat, events that will be taking place.whew! Awesome. 1st - we got in screaming early and the front desk associate Kisha (!) found us a clean room (hotel was fully booked) and let us check in. 1.37km from Marco Polo Bistro & Lounge Just returned from a week and a 1/2 stay at the Sonesta ES Fort Lauderdale, FL - Plantation - it was great.
